Shipping policy
Processing Time Orders are typically processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Times Estimated delivery times within the United States:
- Standard shipping: 5–8 business days
- Expedited shipping: 2–3 business days (where available)
International shipping times may vary depending on destination and customs processing.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at NLuettgen@VelvetNib.com with your order number and we'll work with our fulfillment partners to resolve the issue promptly.
International Orders International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are determined by your local customs authority and are outside our control.